Questions we are asked.

Yes. Mobile money and bank gifts are receipted within five working days to the email address or number you send from. Ask if you need one addressed to a company.

Yes. Put the programme name in the payment reference, or email us and we will restrict it. Unrestricted gifts are more useful to us because they cover the parts of the work nobody wants to fund, but restricted gifts are honoured exactly.

That depends on where you file. We are registered in Uganda, so gifts are not automatically deductible elsewhere. Ask us and we will send whatever your accountant needs.

At any time, by replying to any receipt or emailing the office. We will not ask you why and we will not telephone you.

There is no minimum. Mobile money makes small regular gifts practical in a way that card processing does not, and a group of small monthly gifts is more useful for planning than one large annual one.

Our follow-up model depends on field staff who live within reach of the households they visit. Covering more districts on the same staffing would mean visiting less often, and the visits are the programme.

No. We work through the schools and health facilities that already serve the community and fund what they are short of. Building parallel services would compete with them for the same staff.

Not through intermediaries. Support goes to a household or directly to a school and is receipted. Individual sponsorship arrangements are difficult to audit and they single a child out among their classmates.

Village health teams and partner schools nominate, using criteria agreed with the district. A field officer verifies each nomination at the household. The list is read back to the community before it is finalised.

We do not open a district we cannot commit several years to. Where a component finishes, the register, the training and the equipment stay with the health facility or school that will keep using them.

The full split, including administration and fundraising, is published on the impact page and in the annual report. We publish the figure whether or not it flatters us that year.

An independent auditor appointed by the board, annually. The audited accounts are published with the annual report.

Yes. Any donor can ask for the ledger or register behind any figure we publish and we will send it. If a figure changes after an audit, we change it here and note that we did.

No. We do not buy donor lists, we do not run telephone appeals, and we do not pass your details to anyone. The privacy page sets out exactly what we hold and for how long.

Rarely, and only for skills we cannot recruit locally. Field roles are filled from the district they serve, on purpose. Remote help with monitoring, bookkeeping, writing and web work is genuinely useful.

Yes, with notice, and not during a screening or a delivery. Visits are arranged around the field calendar rather than the visitor's, because a programme day interrupted is a household not seen.

Only with written consent, and for anyone under eighteen, the consent of a parent or guardian. Consent can be withdrawn at any time and we remove the material.